Terms of Use

Terms Of Use Last Updated: May 20, 2026

This website is owned and operated by DirectGLP or its affiliates ("DirectGLP," "our," "us," or "we"). These Terms of Use apply to our website, directglp.com, and its related sites and applications (collectively, the "Site"), and your access to and use of any materials, information, products, or services (collectively, "Services") provided through the Site. Your access to and use of this Site are governed by these Terms of Use, which are a legally binding contract between you and us.

BY USING THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE AND OUR WEBSITE PRIVACY POLICY. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THIS SITE AND OUR SERVICES.

Your access to and use of the Site and the Services available through the Site are subject to these Terms of Use, as well as any other written agreement between us and you. In addition, when using particular Services on the Site, you will be subject to any additional posted terms applicable to those Services, which are incorporated into these Terms of Use and govern in the event of any conflict or inconsistency with these Terms of Use. For example, for Telehealth Services, you agree to our Telehealth Informed Consent.

Changes

We may revise these Terms of Use at any time, and any revisions will take effect immediately upon posting on this Site, unless we state otherwise. Please check this Site periodically for updates. Your continued use of the Site after any such revision means you agree to the updated Terms of Use.

Our Services – No Medical Advice

The contents of the Site and Services are for informational purposes only and are intended to assist you in understanding your health. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment, and the information provided by the Site and Services is not a basis for diagnosis of any medical condition, disease, or therapy.

IF YOU HAVE A MEDICAL EMERGENCY, DIAL 911 OR OTHERWISE SEEK IN-PERSON CARE IMMEDIATELY. THE SERVICES ARE NOT APPROPRIATE FOR ALL MEDICAL CONDITIONS OR CONCERNS. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDERS WITH ANY QUESTIONS YOU MAY HAVE REGARDING YOUR HEALTH AND ANY MEDICAL CONDITION. WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR DAMAGES OR INJURY TO PERSONS OR PROPERTY ARISING FROM ANY USE OF THE SITE AND/OR SERVICES.

We make available certain Services sold or offered by DirectGLP directly or by third-party medical providers, pharmacies, or other vendors via our Services (collectively, "Third Parties"). You acknowledge and agree that certain Services provided through the Site depend on information that you input into the Site. We do not recommend or endorse any specific drug, product, pharmacy, healthcare provider, or course of treatment. Reliance on any information provided by us or Third Parties is solely at your own risk.

YOU ARE ADVISED TO ALWAYS SEEK THE ADVICE OF YOUR DOCTOR OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL CONDITION AND BEFORE STARTING ANY NEW TREATMENT OR ALTERING YOUR EXISTING TREATMENT. THIS SITE AND THE SERVICES ARE NOT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE FROM A QUALIFIED HEALTHCARE PROVIDER FAMILIAR WITH YOU AND YOUR UNIQUE MEDICAL HISTORY. YOU UNDERSTAND AND AGREE THAT YOU SHALL NOT DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING PROFESSIONAL MEDICAL ADVICE BECAUSE OF SOMETHING YOU READ OR LEARNED FROM US, THE SITE, AND/OR THE SERVICES.

The Services offered through the Site are NOT health insurance benefits or policies and are not intended as a substitute for health insurance. By ordering from the Site, you agree that you may not submit a claim for telemedicine services provided to Medicare, any other federal payor, or any state or private payor.

Provider Group

Telehealth consultations and medical Services offered through the Site are provided by independently-owned and operated Third Party professional medical groups and their licensed healthcare providers. The provider group responsible for the medical Services available through this Site is MD Integrations, which can be reached at www.mdintegrations.com. By accepting these Terms of Use, you acknowledge and agree that DirectGLP is not a medical provider and does not practice medicine; the doctor-patient relationship is formed between you and the licensed healthcare provider affiliated with MD Integrations.

There is no guarantee that a patient will be treated by a provider. As determined by the provider, care or specific treatments may not be appropriate for each patient. Each provider reserves the right to deny care for potential misuse of services or for any other reason if, in the professional judgment of the provider, the provision of services is not medically or ethically appropriate. There is no guarantee that a patient will be issued a prescription, and the decision regarding whether a prescription is appropriate will be made in the professional judgment of the provider.

Dispensing Pharmacy

Prescriptions issued through the Site in connection with the Services are fulfilled by independently-licensed Third Party pharmacies. The pharmacy partner responsible for compounding, dispensing, and shipping medications ordered through the Site is The Pharmacy Hub, which can be reached at thepharmacyhub.com. By accepting these Terms of Use, you acknowledge and agree that DirectGLP does not compound, dispense, or ship medications; all pharmacy services are provided by the licensed pharmacy, and the pharmacist-patient relationship is formed between you and the dispensing pharmacy.

While there may be a preferred pharmacy used, you have the ability to direct your prescription to any pharmacy of your choosing. Please email [email protected] if you would like to use your own pharmacy before completing your order.

Service Area; State-Specific Disclosures

DirectGLP currently provides telehealth consultations and prescription services to residents of the following U.S. states and territories: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

We may update this list as our service area changes. By placing an order through the Site, you confirm that you reside in one of the states listed above.

FLORIDA BILL OF RIGHTS FOR WEIGHT LOSS

http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0500-0599/0501/Sections/0501.0575.html

CALIFORNIA NOTICE TO CONSUMERS

Medical doctors are licensed and regulated by the Medical Board of California. For more information call (800) 633-2322 or visit www.mbc.ca.gov/.

TEXAS

Complaints about physicians, as well as other licensees and registrants of the Texas Medical Board, including physician assistants, acupuncturists, and surgical assistants may be reported for investigation to: Texas Medical Board, Attention: Investigators, 333 Guadalupe, Tower 3, Suite 610, P.O. Box 2018, MC-263, Austin, TX 78768-2018. Assistance in filing a complaint is available by calling 1-800-201-9353. For more information, visit www.tmb.state.tx.us

KANSAS

It is unlawful for any person who is not licensed under the Kansas Healing Arts Act to open or maintain an office for the practice of the healing arts in this State. Questions and concerns regarding this professional practice may be directed to: Kansas State Board of Healing Arts, 800 SW Jackson, Lower Level-Suite A, Topeka, Kansas 66612, Phone: (785) 296-7413, Toll Free: 1(888) 886-7205.

Orders

You may use the Site to order products and services. Unless otherwise agreed, your chosen form of payment will be charged upon approval and issuance of a prescription by your Third Party provider. The prices and availability of products on our Site are listed in US dollars and are subject to change without notice. If we discover an error in pricing or availability, we will seek to correct it. If a price referenced through the Site is not as described, your sole remedy is to accept the correct pricing or forgo the transaction. We reserve the right to revoke any offer and correct any errors, inaccuracies, or omissions (including after an order has been submitted and accepted). Pricing for our products is listed without applicable tax, which may be calculated at the time of order. Payments for orders made through our Site may be processed by a third-party service provider and subject to additional terms. Click here to view additional terms regarding online orders, including cancellations and refunds.

Electronic Communications

We may allow you to request and receive pricing information and coupons via communications including text messaging and email. When you use the Site or send text messages or email to us, you are communicating with us electronically. By using the Services and/or requesting pricing and other information and coupons from us, you are consenting to be contacted with prescription-related information and to receive communications from us electronically. You acknowledge that texting and email are not secure methods of communication and that there may be some risk that the information in the communication(s) could be read by an unauthorized third party. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

SMS Policy

We may send SMS (text) messages to your mobile phone number that you provide during registration or update in your account settings. By providing your mobile phone number, you consent to receive text messages from DirectGLP. Your SMS consent will not be shared with third-party providers. The types of messages you may receive include:

Message Frequency: Message frequency varies based on your account activity. One-time passwords are sent only when you log in. Refill reminders are sent according to your subscription's refill schedule, typically 2-3 messages per refill cycle. Order updates are sent as your order progresses.

Message & Data Rates: Message and data rates may apply depending on your wireless carrier and plan. DirectGLP does not charge for sending SMS messages, but your carrier's standard messaging rates will apply. Please contact your wireless carrier for details about your messaging plan.

Supported Carriers: Our SMS services are supported by most major US wireless carriers. Carriers are not liable for delayed or undelivered messages.

Opting Out: You can opt out of refill reminder text messages at any time by updating your notification preferences in your account dashboard or by replying STOP to any refill reminder message. Note that opting out of refill reminders does not affect one-time password messages, which are required for account security. To stop all SMS messages including authentication codes, you may switch to email-based login within your account panel or by contacting us at [email protected].

Help: For help with SMS messages, reply HELP to any message or contact us at [email protected] or call +1 (877) 691-4571.

DirectGLP Intellectual Property

All elements of the Site, including without limitation the general design of the Site and all content included in, or made available through, the Site, such as text, graphics, logos, designs, data, button icons, images, audio clips, digital downloads, data compilations, specialized content, technical data, documentation, know-how, and software, along with the compilation of such content, are the property of DirectGLP or its licensors and suppliers, are protected by copyright laws, and may be subject to other intellectual property protections. The Site may be used only for the intended purpose for which it is being made available. You may not modify any of the materials and you may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or work contained on the Site. Except as authorized under the copyright laws, you are responsible for obtaining permission before reusing any copyrighted material that is available on the Site. You shall comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of the Site. The Site, its content, and all related rights shall remain the exclusive property of DirectGLP or its licensors unless otherwise expressly agreed.

All custom graphics, icons, logos, design marks and service names are registered trademarks, trademarks or service marks of DirectGLP and its owners. All other trademarks or service marks are property of their respective owners. Nothing in these Terms of Use grants you any right to use any trademark, service mark, logo, and/or the name of DirectGLP.

Eligibility

We may, in our sole discretion, refuse to offer this Site or the Services to any person or entity and change our eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Site or Services is revoked in such jurisdictions. You must be 18 years of age or older to access or use the Site. By using the Site, you represent that you are 18 years of age or older. If you use the Site as the parent or legal guardian on behalf of a minor, you will be fully responsible for complying with these Terms of Use.

Your Conduct

Your ability to use this Site depends on your compliance with the conduct guidelines set forth in these Terms of Use. If you fail to conduct yourself appropriately, we may revoke your privileges to use all or a portion of this Site or take other appropriate measures to enforce these conduct guidelines. You agree to comply with all laws, rules, and regulations applicable to your use of the Site. In addition, when using the Site, you agree to:

Marketing and Non-Affiliated Companies

Regardless of whether you have chosen to opt out of certain marketing offers from us, by using the Site you agree that we may market our Services and the services of other companies on the Site through the use of banner ads, hyperlinks, and other similar marketing devices. Products offered will be at our sole discretion and may be provided by us and/or companies not affiliated with us. Non-affiliated companies will be solely responsible and liable for the provision of or failure to provide stated services, benefits, or products. We do not legally endorse or guarantee products or services provided by non-affiliated companies.

Our Site may include links to external third-party websites and online services that are not under our control. If you decide to access any third-party sites linked to this Site, provide such third party with personally identifiable information, or use such third party's products or services, you do so subject to the terms and policies applicable to those third parties and entirely at your own risk.

Accuracy of Information

We attempt to be as accurate as possible in the provision of the Services made available through the Site. Despite our efforts, the information on the Site and/or provided through the Services may occasionally be inaccurate, incomplete, or out of date. WE MAKE NO REPRESENTATION AS TO THE COMPLETENESS, ACCURACY, OR CURRENCY OF ANY INFORMATION ON THE SITE OR PROVIDED AS PART OF THE SERVICES. YOU ACKNOWLEDGE THAT WE HAVE NO DUTY OR OBLIGATION TO MAINTAIN THE ACCURACY OF, OR UPDATE ANY SUCH INFORMATION, AND AGREE THAT YOUR RELIANCE ON ANY SUCH INFORMATION IS AT YOUR OWN RISK.

Disclaimer of Warranties

WE PROVIDE ACCESS TO THE SITE AND SERVICES, INCLUDING SERVICES PROVIDED BY THIRD PARTIES, "AS IS" AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE ARE NOT RESPONSIBLE FOR ANY THIRD-PARTY SERVICES OR CONDUCT OF PROVIDERS OF THIRD-PARTY SERVICES. WE DO NOT WARRANT THE SITE AND/OR THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE. THERE MAY BE DELAYS, OMISSIONS, INTERRUPTIONS, AND INACCURACIES IN THE CONTENT AVAILABLE THROUGH THE SITE AND SERVICES. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS OR OMISSIONS IN THE SITE AND SERVICES. BY USING THIS SITE, YOU ASSUME ALL RISKS ASSOCIATED WITH SUCH USE, AND YOU EXPRESSLY RELEASE US AND OUR THIRD PARTY INFORMATION AND SERVICE PROVIDERS FROM ANY AND ALL LIABILITY, CLAIMS AND/OR LOSSES ARISING FROM OR CONNECTED WITH SUCH RISKS.

Limitations of Liability

WE DO NOT ASSUME ANY LIABILITY FOR UNAUTHORIZED OR FRAUDULENT USE OF THE SITE OR SERVICES. BY ACCESSING THE SITE AND SERVICES, YOU AGREE TO HOLD HARMLESS AND WAIVE ALL CLAIMS AGAINST US AND OUR RELATED PARTIES AND THIRD PARTIES REGARDING THE INFORMATION PROVIDED AND YOUR USE OF IT. REGARDLESS OF THE FORM OF ACTION OR THEORY OF RECOVERY, IN NO EVENT SHALL WE, OUR LICENSORS OR THIRD PARTIES BE LIABLE OR RESPONSIBLE IN ASSOCIATION WITH THE SITE, THE SERVICES, OR YOUR USE THEREOF, FOR ANY: (A) INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, EVEN IF WE ARE AWARE OF THE POSSIBILITY OF SUCH DAMAGES; OR (B) DIRECT DAMAGES IN EXCESS OF THE FEES PAID BY YOU FOR YOUR ORDER GIVING RISE TO THE CLAIM, NOT TO EXCEED $100. ANY CLAIM RELATED TO THE SITE MUST BE INITIATED WITHIN ONE (1) YEAR OF THE DATE OF THE EVENT THAT GAVE RISE TO THE CLAIM. WE SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DELAY OR FAILURE IN THE SITE, OR ANY COMPONENT THEREOF, OR YOUR ABILITY TO ACCESS OR USE THE SITE, INCLUDING REASONS BEYOND OUR CONTROL SUCH AS POWER OUTAGES, ACCIDENTS, STRIKES, FIRES, WAR, OR ACTS OF GOD.

Nothing in these Terms of Use is meant to exclude, restrict, or modify any of our liability under any law of any jurisdiction in which the Site is accessed, which law prohibits, restricts, or modifies any portion of the limitation of liability or disclaimer of warranties set forth herein.

Indemnification

You agree to defend, indemnify, and hold harmless DirectGLP, its Third Parties, and their respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your use of the Site or our Services; (2) your breach of these Terms of Use, including any inaccurate or untruthful information you provide; (3) your violation of the rights of a third party, including but not limited to intellectual property rights; or (4) your violation of applicable law. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding that is subject to this indemnification upon becoming aware of it.

Dispute Resolution – Arbitration, Class-Action Waiver, and Jury Waiver

Any dispute or claim arising out of or relating to these Terms of Use (including the interpretation, enforcement and any alleged breach thereof), the Site, or the Services shall be resolved by, at our sole election, BINDING ARBITRATION administered by JAMS under the JAMS Streamlined Arbitration Rules & Procedures or litigation, which may be commenced only in the federal or state courts located in Michigan. You hereby irrevocably consent to the jurisdiction of those courts for such purposes.

Either party also has the right to bring an individual claim against the other in any small-claims court of competent jurisdiction, or, if filed in arbitration, the responding party may request that the dispute proceed in small claims court if the party's claim is within the jurisdiction of a small claims court. If the responding party requests to proceed in small claims court before the appointment of the arbitrator, the arbitration shall be administratively closed, and if requested after the appointment of the arbitrator, the arbitrator shall determine if the dispute should be decided in arbitration or if the arbitration should be administratively closed and decided in small claims court. Whether the dispute is resolved by arbitration or small-claims court, you may not under any circumstances commence or maintain against us any class action, class arbitration, or other representative action or proceeding.

By visiting the Site or using the Services, you agree to the above arbitration terms. In doing so, YOU GIVE UP THE RIGHT TO GO TO COURT (except for matters that may be taken to small-claims court). YOU ALSO GIVE UP THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING. You understand that, if we elect to resolve the dispute through arbitration, your rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY, and the arbitrator shall determine all issues regarding the arbitrability of the dispute. The arbitrator can grant any relief that a court can, and decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.

Any proceeding to enforce arbitration, including any proceeding to confirm, modify, or vacate an arbitration award, may be commenced in any court of competent jurisdiction.

If any action or other proceeding is brought for the enforcement of these Terms of Use, or because of an alleged or actual dispute, breach, default, or misrepresentation in connection with any provision of these Terms of Use, the successful or prevailing party shall be entitled to recover reasonable attorneys' fees and other costs incurred in that action or proceeding, in addition to any other relief to which it may be entitled.

Miscellaneous

These Terms of Use and any other policies, terms, or rules posted by us on the Site or in respect to the Site or Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use. These Terms of Use are to be governed by and construed in accordance with the laws of the State of Michigan, exclusive of its choice of law rules.

Contact Us

If you have any questions or concerns about the Site or these Terms of Use, please contact us at [email protected] or call us at +1 (877) 691-4571.

DirectGLP
1645 Commerce Drive
Marquette, MI 49855

A pharmacist-owned approach to GLP-1 care—where personalized treatment, safety, and real support come first.

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